improving listening

1. concentrate on what the sender say by clearing your mind of other mind of other thought and by giving the communication process.
2. doodling avoid or playing with desk accessories or object while interacting with others
3. accept senders for whom they are not how they express themselves or how they appear to be.
4. avoid `tuning out ' senders whose conversation may not be intrinsically to you because the content is dull, irrelevent, or difficult to understand.
5. learn to listen to the nonverbal component of a message with  your eyes  as well as the verbal component with ears
6. keep your listening speed consistent with sender's conversation rate
7. seek clarification of message if you do not understand them.
8. learn to listen more objectively by not allowing your preconception, biases,prejudices to infiltrate the communication process
9. listen as intently to unimportant message as you do the important